Legal

Privacy Policy

Effective date: June 28, 2026

This Privacy Policy explains how Pacific Legacy Masters handles information collected through this website and service request forms.

Information we collect

When you submit a request, we collect the information you choose to provide, such as your name, phone or WhatsApp number, email address, project details, timing, property notes, and any message content.

Our hosting provider may process standard technical information such as IP address, device/browser data, request time, pages requested, and security logs needed to operate and protect the website.

How we use information

We use submitted information to respond to service requests, coordinate scope, follow up by phone, text, WhatsApp, or email, maintain business records, prevent abuse, and improve site reliability.

Cookies and tracking

This website does not intentionally load non-essential analytics, advertising pixels, session-replay scripts, tag managers, or third-party bot-check widgets. The site does not sell or share personal information for cross-context behavioral advertising.

External links such as WhatsApp, Google Maps, and Facebook are opened only when you choose to follow them. Those services are governed by their own privacy practices.

Service providers

Information may be processed by providers used to operate the website, host the site, deliver email, secure the service, and manage communications. They are expected to use the information only for the requested business purpose.

Retention

We keep request information for as long as needed to respond, manage the project inquiry, maintain records, resolve disputes, and comply with applicable obligations.

California and U.S. privacy rights

Depending on where you live and how applicable law applies, you may request access, correction, deletion, or information about how your personal information is handled. Because the website does not sell or share personal information for targeted advertising, there is no sale/share opt-out flow on the site.

Contact

To make a privacy request, contact service@plmasters.com or +1 302 722 6767.